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Feedback — Bug Reports & Feature Requests

Acclo IQ includes an in-app feedback form for bug reports, feature requests, workflow notes, and other product questions.

Open it from Settings > About > Send Feedback.

Only the message you write is sent, unless you choose to include extra context below.

Optional context is off by default. You choose whether to include:

  • App version — useful when a bug may be tied to a specific release
  • Platform — desktop or browser, plus operating system
  • Reply email — only needed if you want a response

The message field is capped at 5,000 characters. If you provide a reply email, it must be a valid email address.

When you click Send:

  1. The app sends your message and any optional context you selected
  2. The feedback endpoint validates the request
  3. The message is delivered to the Acclo IQ support inbox

Good fits:

  • A bug you hit while using the app
  • A feature request or workflow improvement
  • Confusing wording or a rough edge in the interface
  • Privacy, licensing, import, or sync questions
  • Context you would rather not put in a public issue

Acclo IQ can't reply unless you include an email. If you want a response, enable the email option and enter a valid address.

  • Your financial records stay out of the feedback message unless you choose to mention them
  • App version, platform, and reply email are optional
  • Feedback is handled as a support request, separate from product telemetry
  • Email open tracking and click tracking are disabled
  • Delivery and retention follow the support process described in the Privacy Policy

For retention and processor details, see the Privacy Policy and Privacy Architecture.